In this episode, Adam sits down with Chris Simusokwe, the visionary GM of the Data Center of Excellence at TPG Telecom, to dive into his incredible journey—from starting out in tech in Zambia to spearheading groundbreaking data transformation efforts in Australia.
Chris takes us behind the scenes of TPG's dynamic data journey, revealing how they’re reshaping the telecommunications landscape by simplifying service plans, revolutionizing customer experiences, and modernizing their tech ecosystem.
He also opens up about the challenges of aligning data governance with business objectives and the critical role of hybrid data architecture in driving innovation.
Plus, the conversation explores the exciting future of AI in telecom and why responsible AI practices are a non-negotiable part of TPG’s strategy.
Key Takeaways:
🌍 Chris's journey began in Zambia, transitioning from tech roles to data analytics.
🔄 TPG's data transformation focuses on simplifying service plans and improving customer experience.
📊 The importance of a business-led approach to data initiatives is emphasised.
🏗️ Chris advocates for a hybrid data architecture to balance centralised and federated approaches.
🔒 Data governance is crucial for ensuring trust in data quality and usage.
💡 The success of AI initiatives relies on understanding the business problem first.
🛠️ TPG aims to modernise its tech stack while streamlining inherited systems from acquisitions.
🌱 Responsible AI practices are essential for ethical implementation in telecommunications.
👨🏫 Chris believes in learning from industry leaders rather than being the first to innovate.
🌐 The conversation concludes with Chris sharing his website for further connection.
How to Connect?
You can find out everything Chris is working on right now at his website:www.chrissimusokwe.com
LinkedIn:
