👋👋Hi wonderful people of the D2C community, building great brands and products out there!  

Here is the 21st episode of our D2CVille Stories Series, where we showcase outstanding D2C entrepreneurs! 🛋️ In our latest episode, we had a great conversation with Ahmad Elsaadi, the CEO of Houston-based modern lightning D2C brand OZARKE. 

Before we get started, we have something special for you – the D2CVille Newsletter! Your backstage pass to all things D2C. Get tips from D2C experts and join a vibrant community by subscribing to it at:

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Now, back to the good stuff:

🟢 Ahmad embarked on his journey with OZARKE in 2020, right in the midst of the pandemic, with little to no prior experience in the D2C world. While he may not have been an expert from the get-go, he cleverly drew upon his expertise in supply chains and adopted a "learning as you go" approach.

🟢 At OZARKE, customer service takes center stage. In a fiercely competitive landscape, they are committed to ensuring that every customer interaction results in a satisfied customer. While they have a well-established customer service policy, they're not afraid to adapt it occasionally to better cater to their customers. Ahmad emphasizes that prompt responses are the golden ticket to a happy customer.

🟢 With a dedicated commitment, OZARKE allocates 20-25% of its revenue to marketing efforts. Collaborating with multiple agencies to fine-tune aspects like website conversion, marketing strategies, and design, they're going all in!

So if you're looking for modern and minimalist lighting options, check OZARKE at https://ozarke.com/collections/lamps?utm_source=linkedin_post&utm_medium=d2cville! They also do global shipping 📦

We've got tons more exciting content coming your way, so stay tuned! 🔜🚀

Remember to visit D2CVille at ⁠⁠https://www.d2cville.com/⁠⁠ for more D2C awesomeness. 
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