In this episode of ‘D-Hustlers Podcast’, host Jai Desai has an in-depth conversation with Sonia, the owner of Bibi's Tiffin, an authentic Indian restaurant located in Lehigh Valley, Pennsylvania.
Sonia talks about starting her journey with a meal service, eventually transitioning into a successful restaurant business. She provides insights into various aspects of running a restaurant, including starting costs, investments, labor costs, marketing, menu planning, health codes, pricing, dealing with customers, and more. She also discusses the challenges of the food industry, including operating during the times of COVID-19, the need for consistency, quality check, customer satisfaction, and dealing with negative reviews. Sonia highlights her future aspirations, including plans of scaling up her business, aiming to make Indian cuisine as popular in America as the likes of Chinese and pizzas.
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