Sometimes asking the right questions is more important than the answer. So we were pleased to read a recent Instech London report, which asked: What information do insurers need when underwriting and managing their exposure to risks? How is information obtained, what is the current “state of the art”, and where are the gaps? Where in the workflow does this information and analytics fit, and how is it used within existing systems? The report considers applications mostly for property insurance. But these questions are vitally important across all mid-market commercial lines, from marine to specialty to PandC. In this case, getting the right answer to these questions will mark the difference between the top quartile performers in commercial insurance over the next decade. So this blogcast looks at them in more detail.