Nurturing the Experience ft Mandisa Makubalo

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CX...Oh!

Supriya Sharma

39 episodes

2 days ago

What would a world illuminated with magical experiences look like, rather feel like? Well, having envisioned it, I curated this customer experience podcast CX...Oh! to help people serve better and concoct experiences that are memorably superlative in nature. Join me, Supriya Sharma, your fond host in making it a reality! Each episode contains didactic information to inspire you to capitalise on the experience ecosystem and sprinkle stardust in your profession, personal life, and community.

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Nurturing the Experience ft Mandisa Makubalo

CX...Oh!

19 minutes 14 seconds

3 years ago

Nurturing the Experience ft Mandisa Makubalo

Introducing to you in this episode, the woman running South Africa's 1st 100% black women owned CX Management Consultancy - Mandisa Makubalo, CEO, Unlimited Experiences SA, who has been ranked amongst the Top 100 CX Global Thought Leaders for 2021, is an author, community leader for Women in CX Africa chapter and serves on various boards across the country.

We dig deeper into what lies at the core of strengthening your relationship with the customer that sets a sturdy foundation for an experience that self-nurtures.

Mandisa's LinkedIn profile: https://www.linkedin.com/in/mandisa-makubalo-9b180b6b

Experience the magic of service!