E.P.I.C.ing the Experience ft Federica Roux

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CX...Oh!

Supriya Sharma

39 episodes

4 days ago

What would a world illuminated with magical experiences look like, rather feel like? Well, having envisioned it, I curated this customer experience podcast CX...Oh! to help people serve better and concoct experiences that are memorably superlative in nature. Join me, Supriya Sharma, your fond host in making it a reality! Each episode contains didactic information to inspire you to capitalise on the experience ecosystem and sprinkle stardust in your profession, personal life, and community.

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E.P.I.C.ing the Experience ft Federica Roux

CX...Oh!

22 minutes 15 seconds

2 years ago

E.P.I.C.ing the Experience ft Federica Roux

We've boarded the new year wagon here at CX...Oh! (it's never late ;)) to decode E.P.I.C. experiences (yes, the EPIC ones only!) with Federica Roux, Chief Experience Officer at Odity. Here's a glimpse of what they read like.

E. Easy

P. Personalized

I. Intuitive

C. Contextual

Tune in to get the details of 'how' to incorporate them in our company culture.

Federica's LinkedIn profile: https://www.linkedin.com/in/federicaroux/

Experience the magic of service!