Want to make the most of AI and technology to show your customers you truly care? 

Join Neal Schaffer and Nathan Bennett in this episode of CX-WISE for practical tips on using AI to enhance your customer service and marketing strategies. 

Learn how to craft CX-critical content that aligns with the customer journey and apply predictive analytics to gain deeper insights into your audience. 

Together, they discuss how brands can authentically engage with people through user-generated content and build sustainable influencer marketing plans. Neal also shares his real-world experiences as a Fractional CMO. 

Words of Wisdom: "There’s a concept I like to call 'AI on the inside, human on the outside.' No matter how much AI you use behind the scenes, as long as the outward experience is 100% human, that's where you'll get the biggest bang for your buck." - Neal Schaffer 

Tune in to learn more about CX-first digital marketing strategies! 

P.S. Keep an ear out for your chance to win a free copy of Neal’s latest book, “Digital Threads”