From navigating the ever-changing landscape of customer expectations to the technology-driven evolution of the CX industry, our guests will share their insights, strategies, and, most importantly, their real-world experiences. We'll uncover the success stories, the lessons learned, and the untold challenges that have moulded these leaders into CX experts. Whether you're a seasoned professional or just beginning your CX journey, there's something here for everyone. What we do: https://toku.co/ Follow us: https://www.linkedin.com/company/toku-global/ #customerexperience #digitaltransformation