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CX Storytime, Tales from the Customer Journey
Russel Lolacher
35 episodes
7 months ago
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
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Management
Business,
Entrepreneurship
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(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
Show more...
Management
Business,
Entrepreneurship
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/46/b2/5d/46b25d29-fffa-e1df-f676-a2956dea3fe9/mza_1923086720790184988.jpg/600x600bb.jpg
Leading with Truth: Embracing ‘I Don’t Know’
CX Storytime, Tales from the Customer Journey
7 minutes
1 year ago
Leading with Truth: Embracing ‘I Don’t Know’
(From the Relationships at Work podcast) In a world where leaders often feel pressured to have all the answers, it’s easy to fall into the trap of faking it. But what if the real power of leadership lies in admitting when you don't know? In this episode, we tackle the toxic advice many leaders receive—lie if you don’t know—and why embracing vulnerability is the key to building genuine trust. Discover practical steps for handling the unknown with integrity, the impact of transparent co...
CX Storytime, Tales from the Customer Journey
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...