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CX Storytime, Tales from the Customer Journey
Russel Lolacher
35 episodes
7 months ago
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
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Management
Business,
Entrepreneurship
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(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
Show more...
Management
Business,
Entrepreneurship
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/46/b2/5d/46b25d29-fffa-e1df-f676-a2956dea3fe9/mza_1923086720790184988.jpg/600x600bb.jpg
How to Solve Employee Apathy in the Workplace
CX Storytime, Tales from the Customer Journey
50 minutes
2 years ago
How to Solve Employee Apathy in the Workplace
In this episode of Relationships at Work, Russel chats with keynote speaker, consultant and analyst Justin Robbins on addressing employee apathy in the workplace - as a leader, as an organization and as an individual. Justin shares his thoughts, stories and experience with... The definition of power.How authority and influence play a role in power.Why "leading from the front" is nonsense.How power can prevent an organization from innovating.Why understanding power balance is key to imp...
CX Storytime, Tales from the Customer Journey
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...