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CX Storytime, Tales from the Customer Journey
Russel Lolacher
35 episodes
7 months ago
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
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Management
Business,
Entrepreneurship
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(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...
Show more...
Management
Business,
Entrepreneurship
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/46/b2/5d/46b25d29-fffa-e1df-f676-a2956dea3fe9/mza_1923086720790184988.jpg/600x600bb.jpg
Big Leadership Moments Must Be Earned Through Small Gestures
CX Storytime, Tales from the Customer Journey
9 minutes
1 year ago
Big Leadership Moments Must Be Earned Through Small Gestures
In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of prioritizing small gestures before big moments at work. Big events at work are great. It's an opportunity to bring everyone together, connect in new ways, hear from leadership, have presenters sharing new ideas. They're awesome. But without a foundation built through small gestures and regular connection, these efforts will ring hollow. And further hurt t...
CX Storytime, Tales from the Customer Journey
(From the Relationships at Work podcast) You’ve defined your values. But are you still living them — or just assuming you are? In this episode of Relationships at Work, we unpack the overlooked side of values in leadership. Not the usual “define your top five” — but the deeper, messier question of alignment. Are your values still showing up in how you lead, decide, and interact? Or have they quietly drifted out of sync with your environment… and yourself? This episode explores how to test you...