CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
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CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
Let's Read the State of Customer Experience Report (Part 1)
CX RIOT RADIO
40 minutes 57 seconds
4 months ago
Let's Read the State of Customer Experience Report (Part 1)
Genesys' 2025 State of Customer Experience report came out, so let's give it a gander!
In part 1, we'll look at the consumer side.
For part 2, we'll look at the CX leader side.
So, let's go.
Here's the LinkTree: https://linktr.ee/caffcx
CX RIOT RADIO
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
