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CX RIOT RADIO
David Powers
267 episodes
3 days ago
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
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All content for CX RIOT RADIO is the property of David Powers and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
Show more...
Marketing
Business
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Delegate This
CX RIOT RADIO
17 minutes 34 seconds
3 months ago
Delegate This

In this episode of CX Riot Radio, we break down how to delegate like a real leader. Not just dump tasks, but build a team that scales with you. If you’re stuck doing everything yourself, burning out, or struggling to trust others to get it right, this one’s for you.

We cover:

The difference between delegation and abdication

Why smart, capable people often suck at delegating

The 4 Zones of Delegation (what to keep, what to pass off)

How to use task-relevant maturity to coach your team right

How real delegation empowers your people and frees up your time for strategy, growth, and leadership.

Whether you’re a new leader, an overwhelmed manager, or someone trying to break into leadership, this gives you the tools to stop bottlenecking and start multiplying.

Here's the LinkTree: https://linktr.ee/caffcx

CX RIOT RADIO
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.