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CX on Point with Precision Point Partners
CX on Point Podcast
30 episodes
2 days ago
Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.
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Business
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Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.
Show more...
Business
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EP-019 Work at Home Contact Center Trends
CX on Point with Precision Point Partners
22 minutes 35 seconds
2 years ago
EP-019 Work at Home Contact Center Trends

We are excited to announce Vicki Brackett as our special guest on the CX on Point podcast with Miguel Ramos, Episode 19. Vicki shares her insights on Work at Home trends in the Contact Center. This topic is near and dear to Vicki, Miguel, and the entire P3 team. Be sure to listen for the part about Virtual Shock.

CX on Point with Precision Point Partners
Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.