EP-018 NTI On a Mission to Help People with Disabilities Find Remote Contact Center Jobs!

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CX on Point with Precision Point Partners

CX on Point Podcast

30 episodes

3 days ago

Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

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EP-018 NTI On a Mission to Help People with Disabilities Find Remote Contact Center Jobs!

CX on Point with Precision Point Partners

22 minutes 33 seconds

2 years ago

EP-018 NTI On a Mission to Help People with Disabilities Find Remote Contact Center Jobs!

Finding and retaining contact center staff is a huge challenge. On episode 18 of CX on Point with Miguel Ramos, join Miguel and Alicia Laszewski as they welcome Kate Brouse, the Strategic Partnership Manager from NTI - The National Telecommuting Institute. Kate shares how NTI is a mission to help people with disabilities find remote contact center jobs and how contact centers can partner with NTI to staff their centers with these eager-to-work employees.