EP - 022 Healthcare Insights Part 2: A Conversation with Alan Wheatley

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CX on Point with Precision Point Partners

CX on Point Podcast

30 episodes

2 days ago

Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

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EP - 022 Healthcare Insights Part 2: A Conversation with Alan Wheatley

CX on Point with Precision Point Partners

18 minutes 9 seconds

1 year ago

EP - 022 Healthcare Insights Part 2: A Conversation with Alan Wheatley

In the 2nd part of our conversation, we're thrilled to welcome back Alan Wheatley, a true healthcare CX visionary. As a former executive at Humana, Alan oversaw their Medicare and Medicaid business, making him a leader in this industry. Alan joins us in a dynamic conversation with Ken Epstein, a partner at Precision Point Partners. Tune in for an engaging episode filled with expert analysis and fresh insights into the healthcare industry.