Generation.CX was the Central European region's first Customer Experience (CX) podcast.
The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation.
In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers.
It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.
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Generation.CX was the Central European region's first Customer Experience (CX) podcast.
The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation.
In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers.
It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.
S4E01 - Myth: AI adoption is just about the technology.
CX Myth-busting for leaders (by Monetize.CX)
3 minutes 54 seconds
1 month ago
S4E01 - Myth: AI adoption is just about the technology.
Link to the assessment: www.checkagent.ai // Many companies still treat AI adoption as a tech project. Buy the tool, run a pilot, launch a demo… and then wonder why nothing changes for customers.
CX Myth-busting for leaders (by Monetize.CX)
Generation.CX was the Central European region's first Customer Experience (CX) podcast.
The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation.
In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers.
It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.
