The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
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The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
#63 What if CX leadership was more about heart than KPIs? Five fun CX lessons from Ted Lasso
CX Leadership Talks
25 minutes
4 weeks ago
#63 What if CX leadership was more about heart than KPIs? Five fun CX lessons from Ted Lasso
What if CX leadership was more about heart than KPIs? In this feel-good episode, Nienke Bloem takes inspiration from Ted Lasso to share five leadership lessons that help CX leaders lead with belief, curiosity and joy. Learn why letting go, staying curious and showing authenticity will make your team believe and connect. CX is not about managing metrics, it’s about leading with heart.
CX Leadership Talks
The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
