eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.
Valentin Radu & his guests will share how to nail Customer Value Optimization:
A-level experts, professors, book authors, and practitioners will help eCommerce and retailers level up their game by understanding how to improve the Customer Lifetime Value
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eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.
Valentin Radu & his guests will share how to nail Customer Value Optimization:
A-level experts, professors, book authors, and practitioners will help eCommerce and retailers level up their game by understanding how to improve the Customer Lifetime Value
CVO Live with Shep Hyken and Valentin Radu - Turn Customer Experience From Misery to Magic
CVO Live by Omniconvert Podcast
38 minutes 49 seconds
2 years ago
CVO Live with Shep Hyken and Valentin Radu - Turn Customer Experience From Misery to Magic
In this episode, renowned customer service and experience expert Shep Hyken sat down with Valentin Radu for an illuminating and highly productive discussion on customer experience (CX) and how it can become a revenue-generating machine.
Customer Experience is a critical component for any business seeking to remain competitive and grow in today's marketplace.
Tune in and get priceless insights and strategies for enhancing CX and leveraging it to drive revenue and growth.
CVO Live by Omniconvert Podcast
eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.
Valentin Radu & his guests will share how to nail Customer Value Optimization:
A-level experts, professors, book authors, and practitioners will help eCommerce and retailers level up their game by understanding how to improve the Customer Lifetime Value
