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CVM Stories
A podcast on Customer Value Management
37 episodes
1 week ago
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
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All content for CVM Stories is the property of A podcast on Customer Value Management and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
Show more...
Marketing
Business
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🎙️Driving Growth through Monetization with Super Apps in Telecom
CVM Stories
58 minutes 40 seconds
6 months ago
🎙️Driving Growth through Monetization with Super Apps in Telecom

In this episode of CVM Stories, we chat with Ryan J. Alvarez, the CEO of VIVA Bolivia, about the impact of super apps on telco revenue.


Tune in to hear why now is the perfect time to explore advertising through super-apps, and how this shift is changing the way CVM teams grow revenue.



Key takeaways


[00:01:00] Ryan’s telecom roots and entrepreneurial journey

[00:06:00] Why VIVA bought a distressed telco to prove the concept

[00:07:00] The creation and purpose of the Alva protocol

[00:10:00] Super app functionality and zero-rated browsing

[00:14:25] Revenue sources: ads, banks, marketplaces

[00:16:45] 33% prepaid ARPU increase in Bolivia

[00:22:25] Helping local advertisers succeed online

[00:35:10] Marketplace integration strategy

[00:41:00] White-labeled app rollout timeline

[00:44:45] Global telco partnerships and fair share vision


Connect with us


  • Listen to the CVM Stories podcast wherever you prefer:
  • Web: ⁠⁠⁠https://www.exacaster.com/cvmstories/
  • LinkedIn: ⁠⁠⁠https://www.linkedin.com/company/exacaster/⁠⁠⁠
  • Instagram: ⁠⁠⁠https://www.instagram.com/cvm.stories⁠⁠⁠
  • TikTok:⁠⁠⁠https://www.tiktok.com/@cvm_stories


The video partner: ADLife Creative Studio

https://adlife.lt/

CVM Stories
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco