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CVM Stories
A podcast on Customer Value Management
37 episodes
1 week ago
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
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All content for CVM Stories is the property of A podcast on Customer Value Management and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
Show more...
Marketing
Business
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🎙️ Turning Sign-ups into Superfans in Seconds – CVM’s Magic in Fintech
CVM Stories
1 hour 2 minutes 21 seconds
7 months ago
🎙️ Turning Sign-ups into Superfans in Seconds – CVM’s Magic in Fintech

In this episode of CVM Stories, we sit down with Abdallah Mashashi, Pricing Manager, Axian Group-OIF Cluster, who transitioned from telecom to the dynamic world of Mobile Money.


Abdallah shares how CVM in fintech helps turn sign-ups into loyal customers from day one. Hear the secret to instant activation, building trust and dynamic pricing to make customer lifelong fans.


*Key takeaways*



[00:01:00] Abdallah’s journey from telecom to fintech

[00:05:00] How pricing strategies differ in mobile money vs. telecom.

[00:07:10] Why cash is still fintech’s biggest competitor

[00:10:00] The secret to driving adoption: trust and incentives.

[00:15:00] How CVM keeps fintech users engaged and active.

[00:20:00] The power of onboarding: first transactions matter.

[00:25:00] Fintech’s advantage: rich customer data and personalization.

[00:30:00] How fintechs are outpacing banks in digital transformation.

[00:35:00] Why innovation is the only way to win in mobile money.

[00:40:00] How fintechs are building ecosystems that drive growth.


*Connect with us*


Listen to the CVM Stories podcast wherever you prefer:

Web: ⁠⁠⁠https://www.exacaster.com/cvmstories/

LinkedIn: ⁠⁠⁠https://www.linkedin.com/company/exacaster/⁠⁠⁠

Instagram: ⁠⁠⁠https://www.instagram.com/cvm.stories⁠⁠⁠

TikTok:⁠⁠⁠https://www.tiktok.com/@cvm_stories



The video partner: ADLife Creative Studio

https://adlife.lt/

CVM Stories
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco