This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.Finally, Gavin is joined by Hrushi Ku...
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This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.Finally, Gavin is joined by Hrushi Ku...
EP 72: Cyber Security vs Customer Experience with Aaron Painter
Customer Service Gold Dust Podcast
34 minutes
3 years ago
EP 72: Cyber Security vs Customer Experience with Aaron Painter
Welcome to Episode 72 of the Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Aaron Painter.Aaron is CEO of Nametag.We hear him talk about his initial journey into CX and why it made such a difference to his career path; how his family having their online identities stolen made him want to solve a problem for both customers and service reps; and why the opportunity for improving this issue could lead to a better and more trusting online experience all around.------You ca...
Customer Service Gold Dust Podcast
This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.Finally, Gavin is joined by Hrushi Ku...
