Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience

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Customer Marketing Catch-up

Customer Marketing Alliance

19 episodes

9 months ago

With our wonderful hosts, listen to conversations with some of the biggest names in customer marketing today. Sponsored by Influitive, get insights from professionals about how to navigate the world of customer marketing. From advocacy and churn, to customer advisory board and cross-departmental collaboration, our podcast is filled with advice and real-life scenarios from our customer marketing guests. Find your headphones and tune in. 🎧

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All content for Customer Marketing Catch-up is the property of Customer Marketing Alliance and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Marketing

Business

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Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience | Customer Marketing Catch-up

Customer Marketing Catch-up

11 minutes 56 seconds

3 years ago

Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience | Customer Marketing Catch-up

Key talking points:

Tips you should implement from the start of your advocacy journey,
Understand that all customers are looking for more than just a product,
How managing advocacy goes beyond the job description, and
How to balance the values of your customers and the values of your company.

This podcast was brought to you by Influitive - find out more at influitive.com.

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized and targeted challenges, they earn points, badges, and levels to redeem professional perks and privileges.