Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
All content for Customer First Radio is the property of dunnhumby and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
Episode 10 | Customer First Personalisation at Scale, with Emily Turner, Consulting Director, Customer Engagement and Media
Customer First Radio
15 minutes 31 seconds
3 years ago
Episode 10 | Customer First Personalisation at Scale, with Emily Turner, Consulting Director, Customer Engagement and Media
Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who’s doing it well, and the challenges you need to overcome to get it right.
Customer First Radio
Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
