Success stories showcasing CX as a legit business strategy, hosted by Jill Heineck, Founder of Heineck & Company, Inc., a boutique real estate group specialized in high-touch, high level client experiences relocating executives globally.
48 episodes
8 months ago
Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.
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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.
Customer Experience Tip: It’s Not a Transaction, But an Intersection!
Customer Experience Radio
4 years ago
Customer Experience Tip: It’s Not a Transaction, But an Intersection!
CX Tip: It’s Not a Transaction, But an Intersection! Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is it’s not a transaction, but an intersection. Please tell us more. Jill Heineck: [00:00:14] Well, we’d like to think of each customer as a lifelong relationship, right? And it will change [...]
Customer Experience Radio
Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.
