UCL’s Transformation Journey with Kerv

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Customer Engagement Examples of Excellence

EngageCustomer.com

79 episodes

5 days ago

Engage Customer podcast brings you the hot topics and tips in the customer engagement industry. Hear from a range of industry leading brands, including Facebook, IKEA, Nespresso, LinkedIn & more, as they share their journeys, success stories and future plans that you can implement into your business.

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UCL’s Transformation Journey with Kerv

Customer Engagement Examples of Excellence

16 minutes 54 seconds

12 months ago

UCL’s Transformation Journey with Kerv

In this episode, our host Charlie Skinner, Customer Success Manager for UCL at Kerv Experience, talks with Ian Calkin, who has worked at UCL for over 23 years.

They discuss UCL’s recent transformation journey with Kerv and the positive impact that this has had on engagement within the university.