Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
114 episodes
2 days ago
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
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In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
The Website Audit Every Retailer Needs Before Peak Season
Customer Connect: A Customer Experience Podcast for Small Business Owners
21 minutes
1 month ago
The Website Audit Every Retailer Needs Before Peak Season
The busiest quarter of the year is here, and before you spend money on ads or boosted posts, it’s worth asking: is your website actually ready to convert? In this episode of the Customer Connect Podcast, I walk you through the simple website tweaks that can dramatically improve customer experience and sales. Your website is often the first impression customers get of your business. With 76% of shoppers checking online before visiting a store, even the smallest issues—like broken links, ...
Customer Connect: A Customer Experience Podcast for Small Business Owners
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
