Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
114 episodes
2 days ago
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
All content for Customer Connect: A Customer Experience Podcast for Small Business Owners is the property of Nicole Keleher and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
Customer Connect: A Customer Experience Podcast for Small Business Owners
22 minutes
2 weeks ago
The Smart Retailer’s Guide to Black Friday
In this episode of the Customer Connect Podcast, Nicole Keleher breaks down how to win Black Friday without losing your margins or your sanity. With everyone racing to the bottom on discounts, she shares a smarter, experience-led approach that builds profit and loyalty — not just sales. Nicole walks through her Offer Ladder Framework, showing you how to plan deals that attract customers, grow your basket size, and strengthen your brand. You’ll also learn practical in-store and online tips to ...
Customer Connect: A Customer Experience Podcast for Small Business Owners
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
