Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
114 episodes
3 days ago
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
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In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
Customer Connect: A Customer Experience Podcast for Small Business Owners
16 minutes
2 months ago
The Hidden Challenges of Seasonal Businesses
The Customer Connect Podcast now includes an extra monthly episode designed just for seasonal business operators. These episodes focus on the unique challenges of trading in short bursts and making the most of your peak periods. Seasonal operators include: Christmas shopsSki hire businessesTourism retailers, cafés, and accommodationEvent operatorsWedding providersGarden centres and nurseriesIce-cream shops, hot chocolate bars, eggnog makersNail salons and blow-dry bars during peak social seas...
Customer Connect: A Customer Experience Podcast for Small Business Owners
In this episode of the Customer Connect Podcast, Nicole sits down with business and mindset coach Krista Williamson—a former retailer turned coach—to talk about the everyday habits that quietly hold business owners back. Together they unpack why so many of us avoid the tasks we know will move our business forward, and how small mindset and routine shifts can make the difference between constant overwhelm and genuine progress. Krista shares insights from her 20 years in retail and her five yea...
