This week, Jessica is joined by Monique Robertson-Gunter, Chief Experience Officer at Wellby Financial Monique explains how Wellby reshaped its culture to hit ambitious goals–starting with the key results, and developing a culture of feedback, listening and continuous improvement to achieve them. She also talks about her role as Chief Experience Officer–combining culture and brand to create experiences for employees and members, which ultimately drives results. Plus the importance of purpose fit over the myth of culture, fit the value of humility in leadership and Monique's advocacy for women in leadership. About Monique Robertson-Gunter Monique Robertson-Gunter is the Chief Experience Officer at Wellby Financial, where she oversees delivery channels, investments, and membership development. She has more than two decades of experience at financial institutions, and serves as the co-chair of the Global Woman’s Leadership Network. LinkedIn: https://www.linkedin.com/in/monique-robertson-gunter-6885871a/ https://www.wellbyfinancial.com/ Host: Jessica Kriegel Website: jessicakriegel.com LinkedIn: linkedin.com/in/jessicakriegel Instagram: @jess_kriegel Culture Partners Website: culturepartners.com LinkedIn: linkedin.com/company/culturepartners