In this episode of CTzen Talks, we delve into the intricate world of leadership. A startling statistic reveals that 38% of new leaders fail within their first 18 months. We explore whether leadership is an inherent trait or a skill developed through experience.

Two Customertimes experts, Artem Kolyshkin, SVP, Global Delivery Head, and Alesya Zelenskaya, HR Director, will discuss the balance of personality traits and natural charisma versus the importance of nurturing environments and continuous learning.

And our amazing host - Elena Klitko.

Key topics include control versus empowerment in leadership, the reality of confidence and vulnerability, and the ongoing need for training and development.

Tune in for valuable insights into what makes a true leader.