This year has been challenging for everyone, but when it comes to social good challenges, few people had a year as demanding as this month's podcast guest: Shannon Gorman, President and CEO of the Queensway Carleton Hospital Foundation in Canada. As she was starting her position and COVID was hitting North-America, she needed to figure out how to have effective internal communication, engage with donors, and keep her staff safe. Listen here how she managed to do all of that while still supporting the hospital's needs.