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CSM secrets Of Influential Customer Success leaders
csmsecrets
39 episodes
2 months ago
Insights, tips, trends and tactics to make a great career in Customer success, straight from the CSM executives.
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Business
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Insights, tips, trends and tactics to make a great career in Customer success, straight from the CSM executives.
Show more...
Business
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Leadership Masterclass - Geoff Teaches Marketing
CSM secrets Of Influential Customer Success leaders
41 minutes 27 seconds
2 years ago
Leadership Masterclass - Geoff Teaches Marketing
In this episode of "Leadership Master class - Conversations with the C-suite", we feature Geoff Hollingworth, CMO Rakuten Symphony.   Geoff Hollingworth is a new age CMO. The way he has adapted marketing techniques for the B2B segments using B2C techniques, leveraging social media, humor and people centric approach to marketing are a breath of fresh air in the B2B space. Check out the amazing content that Rakuten Symphony puts out under his stellar leadership.   In this episode spanning topics from marketers being psychologists, to using levity in even serious business settings and all the way up to ChatGPT replacing marketing significantly, there are so many lessons to learn.
CSM secrets Of Influential Customer Success leaders
Insights, tips, trends and tactics to make a great career in Customer success, straight from the CSM executives.