If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult.
In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.
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If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult.
In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.
The Ripple Effect: How Employee Experience Shapes Customer Relations with Matthew Owenby, Chief Strategy Officer at Aflac
Cruising Altitude
31 minutes 25 seconds
3 months ago
The Ripple Effect: How Employee Experience Shapes Customer Relations with Matthew Owenby, Chief Strategy Officer at Aflac
This episode of Cruising Altitude features a conversation with Matthew Owenby, Chief Strategy Officer and Corporate Services Executive at Aflac. Matthew and host Nicole Alvino discuss Aflac's commitment to fostering a supportive and respectful workplace culture, which translates into authentic and empathetic customer interactions. The discussion covers Aflac's hiring processes, their focus on dignity and respect, and how AI can enhance the employee experience.
Cruising Altitude
If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult.
In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.
