In Episode 59 of Crossroad Conversations, the Lewis Brothers expose the silent killer of business: assumptions. From assuming employees understand priorities to believing customers know your process, the conversation unpacks how false clarity creates blind spots that stall progress. They share stories of miscommunication, unclear expectations, and unspoken motives—and how leaders can replace assumption with accountability, structure, and clear follow-up. The brothers reveal how even strong te...
All content for Crossroad Conversations with the Lewis Brothers is the property of Matt Lewis, Shelby Lewis, and Taylor Lewis and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In Episode 59 of Crossroad Conversations, the Lewis Brothers expose the silent killer of business: assumptions. From assuming employees understand priorities to believing customers know your process, the conversation unpacks how false clarity creates blind spots that stall progress. They share stories of miscommunication, unclear expectations, and unspoken motives—and how leaders can replace assumption with accountability, structure, and clear follow-up. The brothers reveal how even strong te...
Ep.56 - The Slow Death Of Success: How to Spot COMPLACENCY Before It's Too Late
Crossroad Conversations with the Lewis Brothers
1 hour 3 minutes
3 weeks ago
Ep.56 - The Slow Death Of Success: How to Spot COMPLACENCY Before It's Too Late
In Episode 56 of Crossroad Conversations, the Lewis Brothers go after a silent business killer: complacency—“a feeling of smug or uncritical satisfaction with oneself or one’s achievements.” They explain why complacency is hard to spot while you’re in it, how success often hides stagnation, and how to put guardrails in place before performance slides. The conversation gets tactical: trimming “dead expense” (including payment processing waste), auditing marketing/advertising for fat to cut, de...
Crossroad Conversations with the Lewis Brothers
In Episode 59 of Crossroad Conversations, the Lewis Brothers expose the silent killer of business: assumptions. From assuming employees understand priorities to believing customers know your process, the conversation unpacks how false clarity creates blind spots that stall progress. They share stories of miscommunication, unclear expectations, and unspoken motives—and how leaders can replace assumption with accountability, structure, and clear follow-up. The brothers reveal how even strong te...
