ATM Smartphone App Promises Convenience not Safety.



* Major US banks move towards card-free ATM  access.

* ATM Smartphone App replaces the plastic access card.

* Will this make ATM use safer for us or just for the bank?









* Interview by Aaron Smith with CNN Money.









Podcast Time Stamps:



[01:50] -- Interview begins with Aaron Smith - CNN Money.

[02:00] -- Must login to ATM Smartphone app to obtain new account code.

[02:12] -- Customer must enter 8-digit App code and PIN code into ATM.

[02:59] -- Banks are concerned with losses from fraudulent ATM card use.

[03:40] -- Physical robbery risk in front of ATM machine is unchanged.

[04:40] -- ATM Smartphone App may give a false sense of security.







ATM Smartphone App users must look at two screens now instead of one.



Will a smartphone app keep us safe at the ATM?Tweet This

ATM Smartphone App - No Personal Safety Features Yet



* Must own an updated smartphone and be tech-savvy to use the App.

* A smartphone App does not lower robbery risk at an ATM machines.

* ATM robbers don't care how you get the machine to spit out cash.

* Need to enter an 8-digit smartphone account code into the ATM keypad.

* Keypad entry errors can cause more delays than current card system.

* Still need to enter a PIN code when prompted by the ATM machine.

* Still need to use ATM screen menu to make transaction selections.

* Smartphone App requires focus on two devices instead of one.

* Robbers might prefer that you use an ATM Smartphone App.

* ATM robbers can steal your smartphone phone as well as your cash.

* ATM robbers stealing smartphones will inhibit fast reporting.



ATM Smartphone App Future Opportunities



* Should greatly reduce risk of fraud losses for the major banks.

* Adoption of NFC* could shorten time in front of ATM machine.

* Bio-metric eye scan will reduce keypad or screen interface time.

* NFC and bio-metrics could drastically shorten time at ATM Machines.



* NFC - Near Field Communication - ATM machines will recognize your phone when in close proximity or by tapping an ATM sensor.







Related ATM Smartphone App Articles and Podcasts



* ATM Security - 10 Things ATM Robber Don't Want Victims to Know

* Bank ATM Machine Security Advice  Article (at CrimeDoctor.com)





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