In this episode of CREGG Insights, Oisín Browne speaks with Niamh Hannan, chartered psychologist, executive coach, and expert in Emotional Connection Strategy (EMC). With over 25 years of experience supporting leaders and teams across Europe, Niamh shares how the quality of our workplace relationships, especially with our managers, can directly impact job satisfaction, productivity, and wellbeing.

Together, they explore:

• The true meaning of emotional intelligence at work

• How unresolved conflict and emotional disconnection affect performance

• The EMC framework for repairing trust and building strong teams

• Why hybrid and remote workplaces must invest in intentional connection

• The hidden cost of poor leadership relationships—and how to fix them

• How recruiters and employers can assess emotional intelligence during hiring

This is a powerful conversation about what makes work feel human and what happens when it doesn’t. Whether you're in leadership, recruitment, or just trying to build a better culture, this episode will give you practical insights to create stronger, safer, and more connected workplaces.