As student loan repayments resume after a four-year pause, millions of Americans are feeling the financial strain and so are businesses. In this episode of Credit in Focus, host Carrie Coker, Senior Director of Market Planning, Servicing and Recovery, is joined by Andrea Bell and Andrew Henderson to unpack the ripple effects of student loan obligations on consumer behavior and credit risk management. If you’re a collections leader or credit risk professional, this episode delivers pract...
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As student loan repayments resume after a four-year pause, millions of Americans are feeling the financial strain and so are businesses. In this episode of Credit in Focus, host Carrie Coker, Senior Director of Market Planning, Servicing and Recovery, is joined by Andrea Bell and Andrew Henderson to unpack the ripple effects of student loan obligations on consumer behavior and credit risk management. If you’re a collections leader or credit risk professional, this episode delivers pract...
Collections in the Digital Age: Challenges and Opportunities
Credit in Focus
36 minutes
7 months ago
Collections in the Digital Age: Challenges and Opportunities
Michael Bernard, Senior Analyst for Retail Banking at Celent moderates a conversation with Carrie Coker-Aivaliotis, Senior Director of Market Planning for Servicing and Recovery, Denise Cross, Director of Servicing and Collection Solutions and Andrea Bell, Senior Solutions Consultant about the findings and takeaways from the survey results of 155+ professionals across first- and third-party collection teams that focused on the top challenges they are facing in the market and how our team work...
Credit in Focus
As student loan repayments resume after a four-year pause, millions of Americans are feeling the financial strain and so are businesses. In this episode of Credit in Focus, host Carrie Coker, Senior Director of Market Planning, Servicing and Recovery, is joined by Andrea Bell and Andrew Henderson to unpack the ripple effects of student loan obligations on consumer behavior and credit risk management. If you’re a collections leader or credit risk professional, this episode delivers pract...
