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🖨️ Download the Free Printable: H.E.A.R. Apology Handout







In this episode, we’re digging into a topic every therapist (and parent) bumps into sooner or later: apologies — and how to teach kids and teens to do them well.



We’ll explore why the word “sorry” often falls flat, what gets in the way of real repair, and how you can introduce a simple, therapist-friendly tool: the H.E.A.R. method.



Whether you’re working with young kids, tweens, teens, or even parent-child dyads, this tool can help make apology a skill — not just a reflex.



✨Why Apology Is a Skill — Not a Script



As child and teen therapists, we know the truth: most kids don’t apologize because they feel deep remorse — they apologize because they’re told to.



And often, those apologies come out like this:



“I’m sorry… BUT he started it.”



“I said I was sorry already!”



Cue dramatic side eye!



That’s why we need to slow the process down and teach kids (and caregivers!!) that a real apology is more than a word — it’s a repair tool. When done right, apologies build trust, foster emotional awareness, and create space for reconnection.



My favorite part about this is teaching PARENTS/CAREGIVERS how to apologize in a healthy way. This gives kids the other end of receiving healthy apologies — and how good does that feel?!



✨ Introducing the H.E.A.R. Apology Method



The H.E.A.R. method is a four-step tool you can introduce in therapy sessions to help clients of all ages give more meaningful, connected apologies.



Here’s what it stands for:




H – Hurt: Acknowledge the other person’s feelings (garner empathy)



E – Express: Share a genuine, honest apology



A – Accept: Take responsibility without excuses (NO BUTS - I always emphasize this part for the humor)



R – Repair: Offer what you can do to make things better




This acronym is easy for kids to remember and invites them to slow down, reflect, and make repair in a developmentally appropriate way.



✨How to Use the H.E.A.R. Method in Therapy



You can introduce the H.E.A.R. method in:




Individual sessions (especially around conflict at school, with friends or siblings)



Parent-child sessions where both sides may need support in repairing trust



Parent-only consultation sessions to support parent education



Group therapy or social-emotional learning (SEL) groups



As a take-home tool for parents to reinforce healthy communication




🖨️ Download the Free Printable: H.E.A.R. Apology Handout



To make this even easier, I’ve created a FREE printable H.E.A.R. apology visual that you can:




Print and hang in your therapy space



Use during sessions to talk through apologies step-by-step



Send home with families to encourage consistency outside of therapy




✨ In This Episode, You’ll Learn: