In this episode, co-hosts Douglas Duvall of Motif Media and Eric Wing of Darby Digital dive into the realities of damage control, client communication, and the emotional toll of creative business. They share personal stories and strategies for handling miscommunications, maintaining professionalism, and prioritizing mental health over profit. 📌 Topics Covered: damage control, client communication, project management, miscommunication, emotional bank account, professional boundaries, business ...
All content for Creative Context is the property of Creative Context and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, co-hosts Douglas Duvall of Motif Media and Eric Wing of Darby Digital dive into the realities of damage control, client communication, and the emotional toll of creative business. They share personal stories and strategies for handling miscommunications, maintaining professionalism, and prioritizing mental health over profit. 📌 Topics Covered: damage control, client communication, project management, miscommunication, emotional bank account, professional boundaries, business ...
Keeping the clients you have and maximizing the value you provide
Creative Context
41 minutes
2 months ago
Keeping the clients you have and maximizing the value you provide
In this episode, co-hosts Douglas Duvall of Motif Media and Eric Wing of Darby Digital dive into the importance of client retention and strategies for maximizing the lifetime value of creative business relationships. They discuss practical approaches to building trust, over-delivering, and leveraging communication to foster long-term partnerships. Client Retention Strategies and Lifetime Value (0:00) Impact of Losing a Major Client (6:30) Referrals and Communication (9:39) Strategic Video Co...
Creative Context
In this episode, co-hosts Douglas Duvall of Motif Media and Eric Wing of Darby Digital dive into the realities of damage control, client communication, and the emotional toll of creative business. They share personal stories and strategies for handling miscommunications, maintaining professionalism, and prioritizing mental health over profit. 📌 Topics Covered: damage control, client communication, project management, miscommunication, emotional bank account, professional boundaries, business ...
