How Best Buy is Using a Voice Skill to Engage Customers and Drive Sales

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Creative and Tech

ReadSpeaker AI

40 episodes

1 day ago

Technology is constantly evolving and the companies that adapt win. In this podcast, you’ll hear from companies and thought leaders across various verticals who blend the art and science in one of the biggest growing spaces in tech, conversational AI. You'll hear how they are creating the touchstone experiences that will define the next generation of customer strategy. This podcast is brought to you by ReadSpeaker.AI a text to speech company that breathes life into conversational AI systems to help businesses thrive in a voice first world.

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How Best Buy is Using a Voice Skill to Engage Customers and Drive Sales

Creative and Tech

26 minutes 32 seconds

4 years ago

How Best Buy is Using a Voice Skill to Engage Customers and Drive Sales

How Best Buy is Using a Voice Skill to Engage Customers and Drive Sales with Richard Warzecha, Independent Consultant, Best Buy and Carissa Merrill, Independent Consultant, Best Buy

In this conversation, we focus on what the research is showing in terms of how people are searching and shopping and how AI and voice is changing the customer experience and making it better. Plus they share how Best Buy has built their voice shopping experience, how they test it and make sure it's created for and with the customer and their advice to others. Check out their shopping skill here.

Learn more at readspeaker.ai