Craig Freshley is an expert in neutral facilitation and guiding good group decisions. He shares his experiences with Make-Shift Coffee Houses, designed to bridge divides between differing political views. He gives criteria and techniques for engaging diverse perspectives and creating a welcoming and safe conversation space. He emphasises the importance of a neutral venue, welcoming live music, and providing a set of ground rules. He describes the neutral facilitator as a 'referee' who ensures equitable participation. Additionally, Craig explains how he encourages involvement from underrepresented groups and addresses power imbalances in conversations and decision-making. Transcript.
Chapters
00:00 The Story of Make-shift Coffee Houses 04:58 Facilitating Makeshift Coffee Houses 07:35 Engaging Diverse Perspectives in Discussions 09:40 The Role of Music and Environment in Facilitation 12:14 Moderating Conversations: Techniques and Strategies 14:29 Inclusivity and Encouraging Participation 15:00 Neutral Facilitation in Decision-Making 17:13 Challenges in Stakeholder Engagement 19:49 The Importance of Ground Rules 21:47 Final Thoughts on Levelling the Playing Field
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