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Crafting Culture is a podcast dedicated to helping CEOs, People Ops, and HR teams create an incredible company culture.
26: How to Balance Employee and Customer Priorities w/ Ryan Kohler
Crafting Culture
12 minutes
5 years ago
26: How to Balance Employee and Customer Priorities w/ Ryan Kohler
If you had to bet everything you own on one to win the Indy 500, would you choose: A 5-year-old driving the fastest car ever made or Michael Schumacher driving a lawnmower? Yeah… either way, you’d end up broke. That’s because the best car and best driver aren’t aligned. Crafting a perfect company culture is the same: It’s all about aligning your promises to customers with your promises to employees. That’s what the latest episode of Crafting Culture is all about — cultural alignment. In it, I go over: Why culture is another name for the promises you make Why carving a niche matters for both customers and employees How to strike a compromise between customer and employee priorities To listen to this episode and many more like it, subscribe to Crafting Culture on Apple Podcasts, Spotify, or follow along on our website.
Crafting Culture
Crafting Culture is a podcast dedicated to helping CEOs, People Ops, and HR teams create an incredible company culture.