CPO PLAYBOOK isn’t your typical business podcast. Hosted by Felicia Shakiba—Korn Ferry executive coach and fixer of high-stakes people problems—we tackle the stuff that keeps founders, investors, and execs up at night. From leadership blind spots to messy M&As, scaling headaches to culture chaos—we don’t just talk about business, we solve it. Guests? Think PepsiCo, SoftBank, Harvard, Reddit, Valentino, Adidas, Stanford, and MCM Capital—aka the folks shaping global markets and billion-dollar bets. If you like your insights bold, your leadership sharper, and your strategy with a side of “why didn’t anyone tell me this sooner?”—hit subscribe. This is your competitive edge, one episode at a time.
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CPO PLAYBOOK isn’t your typical business podcast. Hosted by Felicia Shakiba—Korn Ferry executive coach and fixer of high-stakes people problems—we tackle the stuff that keeps founders, investors, and execs up at night. From leadership blind spots to messy M&As, scaling headaches to culture chaos—we don’t just talk about business, we solve it. Guests? Think PepsiCo, SoftBank, Harvard, Reddit, Valentino, Adidas, Stanford, and MCM Capital—aka the folks shaping global markets and billion-dollar bets. If you like your insights bold, your leadership sharper, and your strategy with a side of “why didn’t anyone tell me this sooner?”—hit subscribe. This is your competitive edge, one episode at a time.
Matt Lewis unpacks the realities of AI transformation inside organizations — and what happens when AI takes our jobs. He shares stories of employees navigating the emotional fallout of AI, the role of leadership in reducing resistance, and how identity and self-worth shape the success of change initiatives. Listeners will walk away with practical strategies for guiding teams through AI-driven transformation with clarity and empathy.
00:00 Navigating Personal Challenges and Professional Growth
05:30 Real Stories of Emotional Fallout
11:42 Subtle Signs of Resistance
19:55 Communicating Change Effectively
27:32 Understanding Organizational Dynamics During Transformation
34:38 TransferMental: A New Approach to AI Transformation
40:24 Identity and Emotional Complexity in AI Disruption
CPO PLAYBOOK with Felicia Shakiba
CPO PLAYBOOK isn’t your typical business podcast. Hosted by Felicia Shakiba—Korn Ferry executive coach and fixer of high-stakes people problems—we tackle the stuff that keeps founders, investors, and execs up at night. From leadership blind spots to messy M&As, scaling headaches to culture chaos—we don’t just talk about business, we solve it. Guests? Think PepsiCo, SoftBank, Harvard, Reddit, Valentino, Adidas, Stanford, and MCM Capital—aka the folks shaping global markets and billion-dollar bets. If you like your insights bold, your leadership sharper, and your strategy with a side of “why didn’t anyone tell me this sooner?”—hit subscribe. This is your competitive edge, one episode at a time.