Produced by Courier, the defining media brand for a new generation who want to live and work on their own terms, the Courier Workshop podcast explains key business topics in order to help you work better. Each episode takes a deep-dive into one essential concept and unpacks it – defining terms, sharing the experiences of experts and founders, and pointing you in the direction of useful tools.
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Produced by Courier, the defining media brand for a new generation who want to live and work on their own terms, the Courier Workshop podcast explains key business topics in order to help you work better. Each episode takes a deep-dive into one essential concept and unpacks it – defining terms, sharing the experiences of experts and founders, and pointing you in the direction of useful tools.
How a business interacts and supports its customers is super important to keeping hold of them – and attracting new ones. We speak to James Loach, head of UK customer experience at men's grooming brand Harry's, and Coulter Lewis, founder of lawn care brand Sunday, to dig into the details of how they go about it. Plus, we get the lowdown from Kristen Durham, VP of Zendesk's Startup Initiative, on the essentials every business needs to have in place from the beginning.
Courier Workshop
Produced by Courier, the defining media brand for a new generation who want to live and work on their own terms, the Courier Workshop podcast explains key business topics in order to help you work better. Each episode takes a deep-dive into one essential concept and unpacks it – defining terms, sharing the experiences of experts and founders, and pointing you in the direction of useful tools.