The evolution of services – performance vs. outcomes

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Conversations.

Zivio

72 episodes

2 days ago

Inspiring thoughts, research and discussion on the topic of statement of work management, ideas on services procurement & the world of getting things done.

Management

Business

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Inspiring thoughts, research and discussion on the topic of statement of work management, ideas on services procurement & the world of getting things done.

Management

Business

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The evolution of services – performance vs. outcomes

Conversations.

1 hour 23 minutes 41 seconds

9 months ago

The evolution of services – performance vs. outcomes

Drawing on first hand experiences of starting and scaling successful service procurement programs from within the strategic sourcing function.

With Lawrence Kane, SIG Sourcing Supernova Hall of Fame Member, Head of Procurement and ProcureCon EPIC Award Winner

00:11:37 - The history of disruption within outsourcing

00:20:04 - The growth in outsourcing

00:27:38 - Is Industry progressing with time-based vs outcome-based contracting?

00:33:27 - Focusing on your strengths

00:41:01 - Impact sourcing for innovation

00:50:38 - The evolution of the procurement function

00:58:32 - Procurement maturity

01:03:50 - Cost savings or adding value