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Conversational Commerce
Stephanie Griffith & Matt Lady | HighKeyGeek
10 episodes
4 months ago
Each week Stephanie & Matt chat with operators and experts in retention and community in order to leverage Conversational Commerce for happier customers, more repeat purchasers, and a more sustainable business. Season 1 is proudly sponsored by Postscript.io, a leading SMS platform for growing Shopify stores.  30 Day Free Trial Link for Postscript: https://postscript.grsm.io/conversationalcommerce
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Marketing
Business,
Entrepreneurship
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All content for Conversational Commerce is the property of Stephanie Griffith & Matt Lady | HighKeyGeek and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Each week Stephanie & Matt chat with operators and experts in retention and community in order to leverage Conversational Commerce for happier customers, more repeat purchasers, and a more sustainable business. Season 1 is proudly sponsored by Postscript.io, a leading SMS platform for growing Shopify stores.  30 Day Free Trial Link for Postscript: https://postscript.grsm.io/conversationalcommerce
Show more...
Marketing
Business,
Entrepreneurship
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002: Eli Weiss, OLIPOP
Conversational Commerce
55 minutes
3 years ago
002: Eli Weiss, OLIPOP
In our second episode, Eli Weiss, Director of CX + Retention @ OLIPOP, joins Stephanie and Matt and shares mild & spicy takes on customer experience as a PROFIT center, not a cost center, personalized doesn't mean its personal, and playing the long game as a brand. Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.  Visit this link for your Postscript 30 Day Free Trial = https://postscript.grsm.io/conversationalcommerce   Ask us a question, give us feedback, or keep the convo going on Twitter! @QueenDTC @MattLady @ConvoCommPod @HighKeyGeek_ @PostscriptIO
Conversational Commerce
Each week Stephanie & Matt chat with operators and experts in retention and community in order to leverage Conversational Commerce for happier customers, more repeat purchasers, and a more sustainable business. Season 1 is proudly sponsored by Postscript.io, a leading SMS platform for growing Shopify stores.  30 Day Free Trial Link for Postscript: https://postscript.grsm.io/conversationalcommerce