Is AI really ready to generate your training materials? In this episode, Sarah O’Keefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI adds value—like creating assessments and streamlining translation—and where it falls short. If you’re exploring how AI can fit into your learning content strategy, this episode is for you.
Sarah O’Keefe: But what’s actually being said is AI will generate your presentation for you. If your presentation is so not new, if the information in it is so basic that generative AI can successfully generate your presentation for you, that implies to me that you don’t have anything interesting to say. So then, we get to this question of how do we use AI in learning content to make good choices, to make better learning content? How do we advance the cause?

Related links:

* Synthetic audio example: Strategies for AI in technical documentation (podcast, English version)
* LearningDITA: DITA-based structured learning content in action (podcast)
* How CompTIA rebuilt its content ecosystem for greater agility and efficiency (webinar)
* Transform L&D experiences at scale with structured learning content (podcast)
* Overview of structured learning content
* Get monthly insights on structured content, futureproof content operations, and more with our Illuminations newsletter

LinkedIn:

* Sarah O’Keefe
* Alan Pringle

Transcript:
Introduction with ambient background music
Christine Cuellar: From Scriptorium, this is Content Operations, a show that delivers industry-leading insights for global organizations.
Bill Swallow: In the end, you have a unified experience so that people aren’t relearning how to engage with your content in every context you produce it.
Sarah O’Keefe: Change is perceived as being risky, you have to convince me that making the change is less risky than not making the change.
Alan Pringle: And at some point, you are going to have tools, technology, and process that no longer support your needs, so if you think about that ahead of time, you’re going to be much better off.
End of introduction
Alan Pringle: Hey everybody, I am Alan Pringle, and today I’m talking to Sarah O’Keefe.
Sarah O’Keefe: Hey everybody, how’s it going?
AP: And today, Sarah and I want to discuss artificial intelligence and learning content. How can you apply artificial intelligence to learning content? We’ve talked a whole lot, Sarah, about AI and technical communication and product content, let’s talk more about learning and development and how AI can help or maybe not help putting together learning content. So how is it being used right now? Let’s start with that. Do you know of cases? I know of one or two, and I’m sure you do too.