Consume This is a Gold Award-winning podcast. It’s brought to you by Consumer NZ, hosted by Jon Duffy and Sophie Richardson.
Our goal is to help you navigate the increasingly complex world we live in. For the most part we all want to make good, well-informed decisions, but it can be difficult to know what they are. We’re constantly bombarded with conflicting articles, news bulletins, social media posts and research reports. Throw in marketing and ad campaigns and it’s practically impossible to keep up. You can’t be an expert in everything. You shouldn’t have to be. And let’s face it, you’ve got other things to be getting on with.
That’s where we come in. Consume This is designed – or as one of those ad campaigns would say, specially formulated – to provide you with impartial, entertaining and actionable information. We cover the topics that you’ve told us you care about. Things that will actually make your life better and provide a window into our culture along the way.
All the views and opinions expressed in the programme are the hosts’ own and do not represent those of any employers, institutions or organisations they are affiliated with, unless explicitly stated. At least for Sophie, Jon's the Consumer CE so... All views and opinions are expressed in good faith.
Hosted on Acast. See acast.com/privacy for more information.
Consume This is a Gold Award-winning podcast. It’s brought to you by Consumer NZ, hosted by Jon Duffy and Sophie Richardson.
Our goal is to help you navigate the increasingly complex world we live in. For the most part we all want to make good, well-informed decisions, but it can be difficult to know what they are. We’re constantly bombarded with conflicting articles, news bulletins, social media posts and research reports. Throw in marketing and ad campaigns and it’s practically impossible to keep up. You can’t be an expert in everything. You shouldn’t have to be. And let’s face it, you’ve got other things to be getting on with.
That’s where we come in. Consume This is designed – or as one of those ad campaigns would say, specially formulated – to provide you with impartial, entertaining and actionable information. We cover the topics that you’ve told us you care about. Things that will actually make your life better and provide a window into our culture along the way.
All the views and opinions expressed in the programme are the hosts’ own and do not represent those of any employers, institutions or organisations they are affiliated with, unless explicitly stated. At least for Sophie, Jon's the Consumer CE so... All views and opinions are expressed in good faith.
Hosted on Acast. See acast.com/privacy for more information.
Jon Duffy & Sophie Richardson are joined by Consumer NZ advocate Aneleise Gawn. She talks us through the recently launched "Flight Rights" campaign and answers your airline related questions.
If your flight is delayed or cancelled for reasons within an airline’s control, such as staffing, operational or mechanical issues, you have rights under the Civil Aviation Act (CAA). But airlines aren’t required to tell you about these rights. Instead, they keep quiet, or worse, provide false or misleading information. And they’re not always upfront about the reason a flight is delayed or cancelled. This makes it almost impossible to work out what you’re entitled to. People are being left out of pocket and airlines are getting away with shirking their obligations under the law.
Enough is enough. We want action now. We’re calling for airlines to communicate honestly with passengers about the reason for cancellations and delays, and clearly display their rights. That's why we're running the Flight Rights campaign.
Sign the Flight Rights petition here - https://campaigns.consumer.org.nz/flight-rights
Stuck dealing with an unruly airline? Find out more about your rights - https://www.consumer.org.nz/articles/your-rights-when-travelling
Donate to Consumer NZ to help fund out advocacy work and keep the pressure on - https://campaigns.consumer.org.nz/donate
To become a member of Consumer NZ check out our website.
For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz.
Hosted on Acast. See acast.com/privacy for more information.