Leading Through Disaster: How Beth Toenies Scales 1-800-BOARDUP with Urgency & Empathy

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Construction Hot Takes

Ascent Consulting

23 episodes

19 hours ago

Hosted by Adam Cooper, CEO of Ascent Consulting, alongside Senior Consultants Gregory Gorman and Jeff Robertson, Construction Hot Takes show dives into the gritty, unfiltered realities of building a profitable construction company. With nearly 100 years of combined experience, they’ve been there—from carrying gear on job sites to leading Ascent, a consulting powerhouse that exclusively serves construction companies across North America. Each episode is packed with insights, strategies, and insider knowledge from the industry’s top consulting firm for contractors. Discover what big national contractors know about growing a business, get actionable advice on boosting efficiency, and learn how to supercharge your project pipeline. Tune in, get inspired, and gain the knowledge to take your construction business to the next level.

Management

Business

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Management

Business

Leading Through Disaster: How Beth Toenies Scales 1-800-BOARDUP with Urgency & Empathy

Construction Hot Takes

17 minutes

1 month ago

Leading Through Disaster: How Beth Toenies Scales 1-800-BOARDUP with Urgency & Empathy

Imagine standing outside your home just hours after a fire. The structure is damaged, smoke still lingers, and you don’t know what to do next. Who shows up to help you in that moment?

That’s where 1-800-BOARDUP comes in. And Leading the charge is Beth Toenies, Chief Operating Officer of the company that’s turned chaos into clarity for homeowners across North America.

With 134 franchise locations serving more than 182 million people, Beth has built a reputation as both a decorated executive and a culture-driven leader. From securing burned-out homes to scaling operations across the U.S. and Canada, she has transformed the restoration industry with urgency, systems, and empathy.

In this episode, Beth shares:

● How she stumbled into restoration and why the mission keeps her here
● What it takes to scale a franchise network in a crisis-driven industry
● Why leadership culture matters as much as operations (and how managers impact mental health as much as a spouse)
● How AI is already reshaping the restoration industry — and why companies should embrace, not fear, it
● Her vision for expanding 1-800-BOARDUP and its sister brands under the Belfor Franchise Group

If you want to learn how to lead teams, scale franchises, and deliver hope at the worst moments of people’s lives — this episode will change how you view restoration, leadership, and resilience.

#Leadership #Franchising #Restoration #EmergencyResponse #Construction #Culture

Check out our whole catalog of Construction Hot Takes episodes on our website! https://ascentconsults.com/construction-hot-takes-podcast/

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